Terms of Service

Effective 7 August 2026 · Version 2026-08-07

This End User Licence Agreement (“Agreement”) is a legal agreement between you (“you”) and OVEAL Ltd, a company registered in England & Wales under company number 17348447, registered office 2nd Floor, College House, 17 King Edwards Road, Ruislip, London HA4 7AE, United Kingdom (“Oveal”, “we”, “us”). It governs your use of the Oveal mobile and web application and related services (the “App”).

By creating an account, or by downloading, installing or using the App, you agree to this Agreement and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the App.

1. What Oveal is

Oveal is a digital gifting app. A sender wraps a photo of a gift in digital “wrapping paper” and sends it to a recipient; the recipient scratches it open while their device’s front camera records their genuine reaction (video with sound), which is returned to the sender.

2. Eligibility (age)

You must be at least 16 years old to create an account or use the App. The App is not directed to and must not be used by anyone under 16. By using the App you represent that you meet this requirement. We may terminate accounts we reasonably believe belong to under-16s.

3. Licence grant and restrictions

Subject to this Agreement, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on a device you own or control, for your own personal, non-commercial use.

You must not, and must not allow others to:

• copy, modify, distribute, sell, rent, sub-licence or create derivative works of the App;
• reverse-engineer, decompile or disassemble the App, except to the extent this restriction is prohibited by applicable law;
• circumvent, disable or interfere with security, rate-limiting, or content-moderation features;
• access the App by any means other than the interfaces we provide, or use bots, scrapers, or automated systems;
• attempt to access another user’s account, oveals, gift photos, or reaction videos, or any data you are not authorised to access.

4. Your account

• Accounts are created by verifying an email address with a one-time passcode; there is no password. Keep access to your email secure — anyone with access to your inbox can sign in as you.
• You are responsible for activity under your account and for the accuracy of the information you provide, including the recipient email addresses you enter.
• One person per account; do not share accounts.

5. User content and the reaction recording — read this carefully

“User Content” means everything you provide through the App, including gift photos, card messages, replies, reported-content notes, your chosen display name, and reaction videos (which record your face and voice).

5.1 Your consent to be recorded. When you open an oveal, the App records a video with sound of your reaction using your device’s front camera. You will be asked to grant camera and microphone permission at that point. By proceeding to unwrap after that prompt, you consent to being recorded and to that recording being sent to the sender of the oveal. If you do not want to be recorded, do not unwrap the oveal.

5.2 Deleting your reaction. If you change your mind after recording, you can delete your reaction at any time from the oveal (“Delete my reaction”). Your video and the replay of your scratch are erased and the sender can no longer play them; the oveal they sent you remains. Reaction videos are in any case deleted automatically 30 days after recording.

5.3 Recording only yourself. The reaction feature is for recording your own reaction. You must not use it to record any other identifiable person without that person’s informed consent, and you must not record anyone in circumstances where they have a reasonable expectation of privacy. You are responsible for ensuring you have the right to record and share anything captured in frame, including other people, and including any people or private material visible in a gift photo you upload.

5.4 Licence you grant to us. Solely to operate the App — to store, transcode, and deliver your oveal and reaction to the intended recipient or sender — you grant us a limited, worldwide, royalty-free licence to host, store, reproduce, and transmit your User Content. This licence exists only to run the service and ends when the content is deleted. We do not use your reaction videos to train models, for advertising, or for any purpose other than delivering the service.

5.5 You keep your rights. As between you and us, you retain ownership of your User Content.

6. Acceptable use and prohibited content

You must not create, upload, send, or record content that:

• is unlawful, defamatory, harassing, abusive, threatening, or hateful;
• is sexually explicit, or depicts nudity or sexual content, or sexualises minors in any way;
• depicts or promotes violence, self-harm, or illegal acts;
• infringes anyone’s intellectual-property, privacy, image, or other rights;
• contains another person’s personal data that you are not entitled to share, or records a person without their consent;
• is malware, spam, or is sent to harass or without a genuine gifting purpose;
• impersonates any person or entity.

You must not use the App to stalk, harass, or send unwanted content to anyone, and you must not send oveals to people who have asked you to stop.

We use automated screening on uploaded gift photos and may block content that appears to breach these rules. Reaction videos are not automatically screened; enforcement there is reactive, through reporting and moderation.

7. Reporting, blocking, and moderation

• You can block another user and report content or users from within the App.
• We may review reported content and may remove content or suspend or ban accounts that breach this Agreement.
• We are not obliged to monitor all content proactively, but we may do so. We may act on reports at our discretion and are not liable for content created by users.

8. Suspension and termination

• You may stop using the App and delete your account at any time from Settings; deletion erases your account data as described in the Privacy Policy.
• We may suspend or terminate your access, with or without notice, if you breach this Agreement, if required by law, or to protect users or the service.
• Sections that by their nature should survive termination (including 5.4, 9, 10, 11, 12 and 14) survive.

9. Intellectual property

The App, its software, design, branding, and the “Oveal” name and logo are owned by us or our licensors and are protected by law. Except for the licence in section 3, no rights are granted to you.

10. Third-party services and disclaimers

• The App relies on third-party services, including your device platform, network operators, Google Firebase, and email delivery. We are not responsible for those services or for your device or network.
• The App is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or secure, or that content will be delivered or retained beyond the periods described in the Privacy Policy.
• Nothing in this Agreement excludes or limits your statutory rights as a consumer, or any liability that cannot be excluded under applicable law, including for death or personal injury caused by negligence, or for fraud.

11. Limitation of liability

Subject to the final bullet of section 10, and to the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss, or loss of data, profit, or goodwill. Our total aggregate liability arising out of or in connection with the App is limited to the maximum extent permitted by law. The App is currently free to use.

12. Indemnity

To the extent permitted by law, you agree to indemnify us against claims, losses, and reasonable costs arising from your User Content, your use of the App in breach of this Agreement, or your infringement of another person’s rights, including recording or sharing someone without their consent.

13. Changes to the App and to this Agreement

We may update the App and this Agreement. If we make material changes, we will take reasonable steps to notify you, for example in-app. Continued use after changes take effect means you accept them. The current version and its date are shown at the top.

14. Governing law and disputes

This Agreement and any dispute arising from it are governed by the laws of England & Wales, and you and we submit to the courts of England & Wales, without affecting any mandatory consumer-protection rights you have under the law of your country of residence, or your right to bring proceedings there.

15. Contact

Questions about this Agreement: support@oveal.com.

Schedule A — Apple App Store

This Schedule applies where you obtained the App through the Apple App Store and is required by Apple. In the event of a conflict, this Schedule controls for App Store downloads only.

1. Parties. This Agreement is between you and OVEAL Ltd only, not with Apple. Apple is not responsible for the App or its content.
2. Scope of licence. The licence in section 3 is limited to use on Apple-branded products that you own or control, as permitted by the App Store Terms of Service, including the Usage Rules.
3. Maintenance and support. OVEAL Ltd is solely responsible for any maintenance and support for the App. Apple has no obligation to provide any maintenance or support.
4. Warranty. OVEAL Ltd is solely responsible for any product warranties, whether express or implied. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation for the App.
5. Product claims. OVEAL Ltd, not Apple, is responsible for addressing any claims relating to the App, including product-liability, legal and regulatory non-conformance, and consumer-protection claims.
6. Intellectual property. OVEAL Ltd, not Apple, is responsible for the investigation, defence, settlement, and discharge of any third-party intellectual-property infringement claim relating to the App.
7. Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting,” and that you are not on any U.S. Government list of prohibited or restricted parties.
8. Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance, have the right to enforce it against you.

Schedule B — Google Play

Where you obtained the App through Google Play, your use is also subject to the Google Play Terms of Service. Google does not sponsor or endorse the App and is not responsible for it. This Agreement is between you and OVEAL Ltd only.